Every missed call is a missed customer. PNDA answers your calls, texts and DMs — and books them 24/7.
Never miss a call. Answered and booked 24/7 — even after hours.
Answers and books right inside the DM, straight to your CRM.
Some customers would rather text. PNDA handles and books those too.
When someone's browsing your site, it takes over and books them.
Tap an industry to see how PNDA fits.
“Phorest holds the book. PNDA finally answers the phone.”
Stylists are heads-down and processing; nobody's free to grab the phone. Phorest keeps the book flawless, but it doesn't pick up — and its built-in SMS assistant only replies to clients you've already messaged, so a brand-new client calling for a balayage hits voicemail, hangs up, and books the salon down the street.
PNDA answers every call, text, and Instagram DM, cold-captures the new client Phorest's bot can't, reads availability and books the right service live into Phorest — no double-booked chair — and confirms by text. It doesn't replace Phorest; it sits on top of it and does the one thing your front desk can't on a Saturday: answer.
Every new-client call answered, after-hours and Instagram leads captured instead of lost, and a front desk that takes care of the guest in front of them.